InForm Physiotherapy and Pilates Website Privay and Cookie Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

• Stripe.com which is integrated into the website as a payment gateway
• Cliniko.com which is integrated into the website as a booking gateway

These providers are bound by the terms of the General Data Protection Regulations (GDPR) legislation

How will we use your data?

Our Company collects your data so that we can:

• Process your orders, bookings or subscriptions and manage your account.
• Email you with special offers on other products and services we think you might like.

When Our Company processes your orders, bookings or subscriptions, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

We use the practice management software Cliniko.comto record all patients’ personal and medical information. Cliniko is GDPR-compliant and has robust access and security measures to protect against unauthorised access, alteration, interception, disclosure, loss or destruction of any personal information.

We use the payment gateway Stripe.comto manage online payments. Stripe is GDPR-compliant and has robust access and security measures to protect against unauthorised access, alteration, interception, disclosure, loss or destruction of any personal information.

InForm securely stores personal data collected through the website on an encrypted and password protected database stored on the website hosting servers.

InForm will keep your personal data for 7 Years from provision of last services. Once this time period has expired, we will your personal identification data from database.

Marketing

InForm would like to send you information about products and services of ours that we think you might like

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please reply to our marketing emails with the text "UNSUBSCRIBE".

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +353 83 064 0151

Or email us: elaineharrington123@gmail.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 December 2021.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Call us at: +353 83 064 0151

Or email us: elaineharrington123@gmail.com